Remember as a child when you were asked what job you’d like to do? I imagined being CEO for a day, using bid culture to create or influence change.
Embedding Bid Culture to Drive Organisational Success
For CEOs and business leaders seeking a competitive edge, the principles that drive successful bid teams offer a blueprint for organisational excellence. In today’s fast-paced marketplace, embedding a ‘winning bid’ mindset and culture can transform sales outcomes and company-wide performance.
Defining Bid Culture: More Than Winning Contracts
Bid culture is a holistic approach embedded within the entire organisation through the discipline and strategic thinking found in high-performing bid teams. It’s about fostering a shared language, where every stakeholder, from the boardroom to the receptionist, understands what it means to win and how their actions contribute. Collective responsibility becomes second nature; everyone plays a role in shaping the client’s experience and the company’s proposition.
Leaders as Sales Representatives
One lesson bid teams offer is the power of early-stage client engagement – they know 70% of a bid is won before the RfP document lands. When CEOs and senior leaders take an active role in initial client interactions, they signal commitment and set the tone for partnership. These moments are not just introductions. They’re sales opportunities where authentic dialogue and tailored messaging build trust, differentiate your business from the outset, and are the foundation of the company-client partnership.
Scaling Bid Tools Beyond the Bid Team
The bid toolkit includes bid handbooks and playbooks traditionally reserved for bid specialists. These can be invaluable when scaled across the business. By equipping all teams with structured guidance on messaging, solution design, and client engagement, organisations ensure consistency and empower employees to act with confidence and clarity, whether responding to RfPs or nurturing ongoing relationships.
Procurement: Learning from the Bid Room
CEOs can harness bid team insights to refine procurement processes. Common pitfalls, such as unrealistic timeframes and generic supplier selection, often undermine strategic objectives. Instead, applying bid culture means prioritising suppliers who align with your vision and investing in partnerships that drive mutual success. It’s about moving beyond box-ticking to focus on long-term value creation.
Embedding Bid Culture for Growth
Ultimately, a bid-driven mindset is not just about winning contracts, it’s about winning as a company. As CEO for a day, I would embrace bid culture because above all it will cultivate a unified, agile organisation where everyone is invested in success. This approach strengthens win rates, improves procurement, and positions the business to thrive in a competitive landscape because everyone is on the same path.
The journey from bid room to boardroom starts with a shared purpose and collective ambition.
Lucie Ariss
Lucie is a Partner in the Global Growth & Strategy Team and Head of Bid Management for Global Occupier Services at Cushman & Wakefield. With 25 years’ experience in business development, bids, and marketing for professional services firms, she drives client-focused, value-added solutions. A champion of collaboration and diversity, she also serves as EMEA Chair and Mentor for the Women's Integrated Network. Lucie holds certifications from APMP, CMI, and the Chartered Institute of Marketing